One of our long-time clients, a growing provider of Supported Living services, reached a pivotal moment—they wanted to enhance the quality of their support but weren’t entirely sure how to do it. Should they bring in a junior PBS practitioner to develop over time, or opt for an experienced pro who could hit the ground running? The brief was… well, let’s say, a little fuzzy!

This is where our deep understanding of the client’s culture and personality needs came into play. We set out to find candidates across the experience spectrum, giving the client the opportunity to shape the role through discussions with potential hires.

Among the standout candidates, we discovered someone exceptional. She was ready for a fresh start, leaving her previous role in search of an ethical, people-focused organization—just like our client. With her minimal notice period and clear alignment with their values, it was a perfect match.

The rest, as they say, is history.

At Pioneer Talent, we don’t just fill roles—we bring clarity to uncertainty, delivering not just candidates, but solutions that align with our clients’ vision and values.